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Get your free estimateClopay Cable & Drum Replacement: The Woodland Hills Owner’s Guide
We stock and install Clopay-compatible cables and drums for most residential models, with installed replacement in Woodland Hills typically running $130 – $250 depending on whether one side or both need work. Most jobs are done same day, and you’ll see a written price before we touch anything. The way owners usually discover this failure: the door jams crooked about two feet up, one side sags, or you hear a loud pop followed by a lurch. It’s never subtle when a cable lets go.
Which Clopay Models This Applies To
We service cable and drum assemblies across Clopay’s residential lines, including the Classic, Gallery, Coachman, and Bridgeport series, plus most steel and wood-look doors produced after roughly 2005. The two specs that matter are the drum diameter (3.5″ and 4″ are the most common on Clopay torsion systems) and the cable length, which must match the door height: a standard 7-foot door takes 8’6″ cables, while 8-foot doors use 9’6″. That extra six inches isn’t optional. If you or the last tech installed a 7-foot cable on an 8-foot door, it fails early, every time.
Clopay’s OEM parts are well made, but quality aftermarket equivalents from brands like SSC and Prime-Line are often indistinguishable in performance and cost $20 – $40 less per side. We’ll give you the option honestly. Jaylen Ross has been matching parts to Clopay doors for well over a decade and will tell you if an OEM label is the only sensible call on your particular door, which sometimes happens with the newer low-headroom models in Woodland Hills homes built into the hillside.
Styles & brands we work with






Signs Your Clopay Cable & Drum Replacement Is Failing
- Door lifts unevenly or binds partway up. One cable has stretched or slipped off the drum, so the door is climbing on half its lifting force. Continuing to run the opener will bend the panel or tear the track.
- Visible fraying near the drum or bottom bracket. Broken strands mean the cable is days or weeks from snapping. In Woodland Hills’s dry heat, the poly coating on Clopay cables can crack and separate over time, exposing the steel core to rust.
- You heard a loud pop then the door dropped to one side. A cable snapped under load. Stop opening the door immediately and pull the disconnect cord if you have one. The door’s full weight is now uneven.
- Cable is wound around the shaft but the drum isn’t turning. That means the drum has seized on the shaft. The set screw is either loose, stripped, or rusted solid.
- Door reverses or trips the opener’s safety sensor mid-travel. A slack cable is flagging the force limiter inside the opener. You aren’t feeling the problem, but your opener is.
See the difference
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AfterReplacement Cost & What’s Included
In Woodland Hills, Clopay cable replacement on one side runs $130 – $180, and doing both sides is $180 – $250. Drum replacement adds roughly $50 – $75 per drum if it’s needed, since the drum is matched to the door’s weight rating and cable size. Here is the breakdown of what you’re paying for:
- Parts: Clopay-compatible 7′ or 8′ cables (X or XL diameter matched to your spring size), or the specific drum set if that’s the failed component.
- Labor: Both cables swapped, tension re-checked, door re-balanced, and a full cycle test so it doesn’t bind on either side.
- The written price. You agree to a number before we start. The invoice matches it. This is a non-negotiable at Marlow Garage Door Repair Woodland Hills.
- The 365-Day Done Right Promise. If the cable or drum we install fails within a year, we come back and make it right at no cost. That’s in writing, on every job.
We’ll also check the bottom brackets and lift cables while we’re there, because a worn bracket will chew through a new cable in months. In Woodland Hills specifically, the coastal marine layer pushes humid air into garages at night, then the daytime heat dries everything out. That cycle rusts hardware faster than people expect, so we replace fasteners on the bracket as a courtesy rather than a line item.
DIY or Call Us?
We’re upfront about this: a garage door torsion system holds enough tension to take off a finger or shatter a forearm. You should never attempt to wind or unwind a torsion spring or remove a drum yourself. You can safely do the visual inspection: look at the cables for fraying, check if the drum set screws are loose by hand (do not turn them), and test whether the door lifts smoothly with the opener disconnected. But actual cable or drum replacement on a Clopay torsion system requires winding bars, exact tension math, and a ladder positioned correctly under load. That’s the line between “checking” and “doing,” and it’s not worth crossing.
If you’re in Woodland Hills and the door is stuck open or jammed crooked, call us at (341) 888-6519. We’ll tell you whether it can wait for a scheduled slot or needs immediate attention, and you’ll know the exact cost before a tech arrives.
FAQs
You can expect 7 to 10 years from a quality Clopay cable in Woodland Hills, but doors near the coast or in properties that sit unventilated through summer may see failures at 5 to 7 years due to rust. Drums themselves almost never fail and typically last the life of the door unless a spring breaks and bends them.
No, and any company that offers to splice or “patch” a garage door cable is not doing you a favor. Once strands are visible, the cable’s load rating is compromised and a total failure is imminent. Replacement is the only correct repair. Call (341) 888-6519 for a quote on both sides so they wear evenly.
A straightforward two-cable replacement on a standard Clopay door takes about 45 to 60 minutes from arrival to final test. If the drum is damaged or the shaft is rusted, expect up to 90 minutes. You’ll see the total time and price on the written estimate before any work starts.
Yes. Our Woodland Hills trucks carry 7-foot and 8-foot Clopay-compatible cables in both X and XL diameters, 3.5″ and 4″ drums for standard torsion systems, and replacement set screws. If your Clopay door uses a low-headroom or specialty drum, we’ll note that on the first call and schedule the swap with the right part in hand, so there’s no second visit.
Written by Jaylen Ross, Owner, Marlow Garage Door Repair Woodland Hills at Marlow Garage Door Repair Woodland Hills, serving Woodland Hills and nearby areas.